NJ BCBS, IViG, and Dr. B's patients

[Teri]

Hi

 

Anyone on here that sees Dr. B and is getting IViG with BCBS???? I am so frustrated right now I could spit nails.

 

Looking to connect and see if I can move things forward. Dd 10 has been getting IVig at Dr. B's infusion center for the last year. Our insurance has approved the treatments (under specific conditions) but Anthem BCBS has not paid out on the last two claims.

 

The office has my daughter's treatment on hold right now - which means we have skipped November's infusion. She really needed it and we have been going backwards since August. I've been calling BCBS nearly every day for two weeks and filed a complaint with the NJ Board of Banking and Insurance. I feel like both parties are not being honest with us. We are caught in the middle ... and my kid is suffering.

 

Anyone else experiencing the same? Any advice?

 

Teri

Disgusted in NJ