kimballot Posted November 12, 2013 Report Share Posted November 12, 2013 (edited) I have worked with Dr. Bs office for a number of years and have watched his practice grow and his staff work to modify their procedures. I have also been frustrated if I am not able to get in to see Dr. B when I want or if I don't get a phone call back when I want - but that has only happened when my son is NOT in crisis. When in crisis, Dr. B always responds. It is clear that the practice has not kept up with the demand, though Dr. B has added nurses, office managers, and a physicians assistant along the way. He is clearly stretched very thin, as are all the PANS doctors. However, I have to say that I have NEVER been treated with anything but respect and dignity by the secretaries and nurses. They have always been polite and caring once I get them on the phone. From your comments it is clear you are very upset with the staff and I am sorry you had this experience. However, you may want to re-think the wording of your post as we try not to be derogatory toward our providers. It really does not serve any purpose and just makes us look like we are unreasonable to those who read our posts. Edited November 12, 2013 by Sheila Rogers Teri 1 Link to comment Share on other sites More sharing options...
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