23andme sign in

[tu4four]

I know this sounds silly, but I ordered our kit and now that it's here and I have a tube full of saliva I can't sign in to register it. They obviously have my e-mail because I've gotten a couple from them, but I keep getting a message that says there is no such account and then when I try to create a new one they say they can't accept my registration at this time.

 

Sorry, I know this is silly. I just thought some of you might have had that problem.

 

Thanks,